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No job is too big for Callisto...

In order to effectively meet and exceed our customers' needs and expectations, Callisto Communications, L.L.C. uses Epicor software to receive and ship every piece of equipment that comes into and leaves our warehouse. We also use a barcoding system for better item trackability.

When equipment arrives in our warehouse, our Receiving Department is ready and able to count and identify every single part. Each piece of refurbished equipment then goes through our testing process to check its functionality and cosmetics. If our experienced QC tech finds something to be below our quality standards, it is immediately flagged and sent to the Repair/Refurb Department. If the features don't work, our technicians will repair them if possible. If the phone housings are scratched, cracked, or just don't look good, they're replaced with new plastics so what you receive is virtually a new piece of equipment. We take great pride in our work and feel that this is reflected in the quality of our products
Callisto's Shipping Department is also knowledgeable in the products we sell, so you can be confident that when you receive a package from us, you'll find what you ordered when you open it. Our packing lists are carton-based, meaning that each individual carton that we ship has its own packing list attached to it. You will never receive more than one box with only one "master" packing list. And since we serialize every part, if a box is ever lost in shipping, we can identify exactly what was in that particular box to make sure you ultimately get what you need. Callisto also uses eco-friendly packing methods. Gone are the non-degradable Styrofoam peanuts that end up everywhere that you don't want them to be; we recently began packing with recycled paper, which is cleaner and easier for everyone involved and does no harm to the environment.


Callisto uses eco-friendly packing materials


 


Callisto's equipment is barcoded for easy tracking
and identification. All Callisto barcode numbers end in CC.

Callisto Primarily ships via UPS
but also has daily FEDEX, and DHL deliveries

  Callisto primarily uses UPS Online Worldship to get your orders to you. However, we are not limited to only UPS. We also can ship via FedEx, DHL, USPS, or the carrier of your choice.  Callisto specializes in time sensitive same day or emergency counter to counter shipments.